Legal

Our policies, in plain language

The rules we follow and the promises we make about your account, your data and your money. We’ve written them to be read, not just accepted.

Terms of Service

The agreement between you and us when you use Zivobooks: accounts, plans, payment, your data and our responsibilities.

What personal information we collect, why, who we share it with, how long we keep it and your rights.

The small number of cookies we use, what each one does, and how to control them.

What you may and may not use Zivobooks for, including messaging, payments and the API.

How we process the personal information in your books on your behalf, under POPIA, GDPR and other data protection laws.

The outside companies that help us run Zivobooks and what each one does with data.

How subscriptions are charged per business, how upgrades, downgrades and cancellations work, and when refunds apply.

How to reach us, what we help with and how quickly we aim to reply.

How security researchers can report a vulnerability to us safely, and what we promise in return.